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Join us in our pursuit to transform lives through connectivity.
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Help drive connection across our business.
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Join us in our pursuit to transform lives through connectivity.
Help drive connection across our business.
Job Description:
Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
Overview:
AT&T is seeking a highly motivated and data-driven Customer Insights Analyst to join our dynamic team. As a Customer Insights Analyst, you will play a pivotal role in driving strategic decision-making for AT&T's current and future business online digital experience by providing actionable insights derived from customer data. Your expertise in analyzing and interpreting complex data sets will enable AT&T to better understand customer behavior, preferences, and trends, ultimately enhancing our customer experience and driving business growth.
Responsibilities:
Qualification
A Senior Customer Satisfaction Analyst earns between $106,100.00 - $159,100.00 USD Annual. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
· Medical/Dental/Vision coverage
· 401(k) plan
· Tuition reimbursement program
· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
· Paid Parental Leave
· Paid Caregiver Leave
· Additional sick leave beyond what state and local law require may be available but is unprotected
· Adoption Reimbursement
· Disability Benefits (short term and long term)
· Life and Accidental Death Insurance
· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
· Employee Assistance Programs (EAP)
· Extensive employee wellness programs
· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
Weekly Hours:
40Time Type:
RegularLocation:
Atlanta, GeorgiaSalary Range:
$106,100.00 - $159,100.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
The values we live by.
Do the right thing, no compromise.
Innovate and get there first.
In everything, every time.
Impact your world.
Speak with your actions.
When customers & colleagues need you most.