Job Overview

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

As a Manager-Logistics, you will be responsible for managing and overseeing logistics unit in the performance of order placement and tracking, receiving, stocking, selecting, packing, shipping and supplier performance management.

Key Roles and Responsibilities:

• Supervising and managing a team of bargained employees consisting of Material Controllers, Fleet Mechanics, Drafters and Administrative Associates including leading regular huddles to discuss and direct assignments

• Overseeing the flow and distribution of inventory and supplies

• Maintaining technician work schedules; attendance management

• Providing feedback, training, and coaching to employees

• Evaluating and appraising employee performance

• Interviewing, and gauging the skill level of, potential hires and transfers

• Handling employee grievances consistent with the collective bargaining agreement at the step one level

• Identifying and removing roadblocks to safe and efficient performance by employees; and conducting in-field safety and quality inspections to ensure employees are performing work properly and safely.

• Act as single point of contact for virtually all customer escalations.

• Resolve customer complaints on behalf of company

• Serve as the organizations Fleet Manager overseeing all vehicles ensuring compliance with both internal and external policies

• Implement warehouse practices and procedures that improve inventory accuracy, project material accountability and reduce overhead 

• Manage the budget used to procure valuable network equipment

• Follow the Business Units Safety Plan completing all required Safety Observations and Competencies in the required timeframe

Required Experience:

• 2-5 years relevant experience.

Desired Education:

• High school diploma preferred

Environmental Requirements:

• This position may be responsible for contributing to AT&Ts compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Our Lead Network Technology Support earns between $87,200 - $130,800 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.

Ready to #transformdigital with us?  Apply now!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.