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Sr Associate Network Technology Support - VOIP

Brno, Czech Republic

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Job Description:

We are looking for a VOIP Associate Network Technology Support to join our AT&T center in Brno. The job involves:

  • Responsibility for management of network for Voicemail wireline and VOIP infrastructure to include physical circuits and appliance hardware.
  • Application of the necessary tools and engineering principles to create and design the network infrastructure in accordance with approved guidelines.
  • Responsibilities may also include working with Labs, product development, and engineering teams to actually author process documentation, methods, procedures, and guidelines for current network planning, capacity management, and network builds.
  • Coordinates and interfaces with internal and external customers to ensure service commitments are met.
  • Uses engineering tools, various software applications, and databases to assist in creating the engineering documents.
  • Manages installation, problem resolution, and multi-vendor product integration.
  • May provide initial implementation support of networks to assure proper execution and provides resolution for system failures or degradations.
  • Provide project management and documentation as required.
  • Develops new concepts, methods and techniques. 
  • Knowledge/understanding of network elements such as DS0, DS1, DS3, OCx, O-E-W, PRI/ISDN, Network Hardware such as Modem, CSU/DSU, Multiplexer, Media Voice/IP Gateway, Switch, Router, SIP, MGCP.
  • Execution of Linux/Unix commands at the command line
  • Basic understanding of BASH and/or Python scripting language would be a plus .
  • CCNA knowledge, certification is a plus.
  • Switching and routing

Qualifications

  • Proven knowledge and experience in the field of telecommunications to include both TDM and VoIP networks. 
  • Plus knowledge: Metaswitch appliances, Cisco routers and switches, Adtran MX, F5 SLB, and Session Border Controllers.

Education: Telecommunications, Computer Science, Engineering, related field expected

Working hours: EMEA afternoon shift, with flexibility

Location: Brno, 1-3 days in the office after trial period

AT&T Benefits: 

  • Annual bonus & Annual increase.
  • Meal benefit (180CZK electronic meal voucher /100 CZK meal lump).
  • Group Risk Life Insurance
  • Premium Medical Services (available also for family members for a reduced price).
  • Wellness & Leisure time contribution (Benefit Plus).
  • MultiSport Card from your leisure points.
  • Sickness Compensation Plan
  • Pension Plan contribution
  • Vacation 25 days
  • Service Anniversary Scheme (Extra days off and Non-monetary bonus)
  • Family Friendly Benefits
  • Volunteering Day
  • Employee Assistance Program: Free psychological, legal and financial counseling.
  • International Employee Referral Program
  • Various discounts
  • Free parking in AT&T offices

Weekly Hours:

40

Time Type:

Regular

Location:

Brno, Jihomoravsky kraj, Czech Republic

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-40359 Date posted 10/22/2024
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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