JOB LOCATION: 208 S. Akard Street Dallas, TX 75202 [and various unanticipated locations throughout the U.S.; may work from home]
DUTIES: Perform application monitoring, application problem management resolution, and service assurance management including monitoring status and metrics. Lead large production operation support teams. Tune and configure applications and infrastructure components. Understand requirements and test, deploy, monitor, and support production applications. Complete work associated with the implementation of new applications and changes to existing applications, scheduling, application change management, and implementation. Provide continuous integration, configuration management, business requirement assessment, and release management. Work with application availability, MTTR, MTBF, upgrades in production, and ICMS SOX controls. Utilize CDO data warehouse application architecture to analyze (E2E) business transaction flows across application eco-systems. Operate with batch jobs and schedules that transverse On Prem to the cloud with external vendors for various cloud technologies. Manage fixed bid contracts. Work with Enterprise Data Technology (EDT) and data warehouses to support multiple large data warehouses and data lake applications. Utilize sales operations performance data marts including Sunrise. Develop using UNIX, Linux, Shell, Azure, Snowflake, and Databricks. Provide trouble ticket management and root cause analysis. Drive outages from Infra, databases, Tier1 and Tier2 support perspectives, and action item assignments.
REQUIREMENTS: Requires a Bachelor’s degree, or foreign equivalent degree, in Computer Science, Computer Engineering, or Engineering and five (5) years of progressive post-baccalaureate experience in the job offered, or five (5) years of progressive post-baccalaureate experience in a related occupation working with application availability, MTTR, MTBF, upgrades in production, and ICMS SOX controls; utilizing CDO data warehouse application architecture to analyze (E2E) business transaction flows across application eco-systems; working with Enterprise Data Technology (EDT) and data warehouses to support multiple large data warehouses and data lake applications; utilizing sales operations performance data marts including Sunrise; developing using UNIX, Linux, Shell, Azure, Snowflake, and Databricks; providing trouble ticket management and root cause analysis; and driving outages from Infra, databases, Tier1 and Tier2 support perspectives, and action item assignments.
Our Lead Application Product Supports earn between $143,666 - $210,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers.
Joining our team comes with amazing perks and benefits:
· Medical/Dental/Vision coverage
· 401(k) plan
· Tuition reimbursement program
· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
· Paid Parental Leave
· Paid Caregiver Leave
· Additional sick leave beyond what state and local law require may be available but is unprotected
· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
Dallas, Texas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
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