Lead Product Management & Develop
Dallas, Texas
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered
Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future- you’ll create it.
If you are passionate about customer experience, driving product excellence, and have a keen eye for market trends and customer needs, then this is the job for you – keep reading.
Overall Purpose: We are seeking a passionate and dedicated Customer Experience Product Manager to join our dynamic team. The ideal candidate will be driven by a commitment to serving customers first and creating best-in-class experiences. We are looking for collaborators who thrive on solving challenging problems and lead with a customer-first mindset.
The role is responsible for driving the development, execution, and lifecycle management of Business products and services. This includes ensuring alignment with market needs and business objectives, managing the business case and P&L, and delivering high-quality solutions that maximize customer value. These products and services cater to small, medium, and global business customers.
Key Roles and Responsibilities:
Product Lifecycle Management:
- Ensure seamless transitions through each lifecycle stage and ongoing product performance.
- Manage budgets, acquire estimates, and handle requests for funding through the capital process.
- Coordinate with design, process, manufacturing, test, quality, sales support, and marketing teams as products move to production and distribution.
Define and Document Requirements:
- Prepare and present comprehensive business cases.
- Analyze customer needs and identify priorities for new products, services, or enhancements.
Conduct Market Research and Analysis:
- Perform in-depth market research and competitive analysis to identify trends, customer segments, and opportunities to delight our customers.
- Conduct research and analysis on defined products.
Develop and Maintain Product Roadmaps:
- Create and maintain detailed experience roadmaps, product documentation, results reports/analysis, and project plans.
- Ensure alignment with market needs and business objectives.
- Define and drive initiatives to grow revenue and margin.
Collaborate with Stakeholders and UX Design:
- Partner with business, technology, UX teams, and third-party technology partners to design or modify products, ensuring a high-quality user experience.
- Ensure alignment with budget and schedule specifications and effective cross-functional collaboration.
Qualifications:
- Proven experience in product development and lifecycle management.
- Strong understanding of market research and competitive analysis.
- Excellent budget management and financial acumen.
- Exceptional communication and documentation skills.
- Ability to collaborate effectively with cross-functional teams and stakeholders.
- Strong analytical and problem-solving skills.
- Experience in managing both residential and business product lines is a plus.
Why Join Us?
- Impact: Play a critical role in shaping the future of our products and services.
- Growth: Opportunities for professional development and career advancement within a supportive and innovative environment.
- Culture: Be part of a team that values collaboration, creativity, and a customer-first mindset.
Our Lead Product Management & Develop, earn between $143,800 - $215,800. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.
And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Ready to close the deal on a career with AT&T?
Apply today.
Weekly Hours:
40Time Type:
RegularLocation:
Dallas, TexasSalary Range:
$143,800.00 - $215,800.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Job ID R-54288 Date posted 02/05/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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Assessments
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Interview
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