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Lead System Engineering

Dallas, Texas

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Job Description:

“This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered.”

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

As a Lead System Engineering, you will have hands-on function that ultimately results in the delivery of an application or service. Responsible for translating the core architecture for business requirements into the final technical solution (consisting of platform, network, software, cloud, etc.) through functional, performance, and reliability analysis using engineering models and techniques, primarily through software development throughout the vertical stack.

Are you an experienced Microsoft Exchange Engineer with a passion for designing, implementing, and managing robust email solutions? Are you ready to manage a hybrid Exchange environment that hosts 200k e-mail accounts and the e-mail traffic that comes with it?  The Global Technology & Operations team is seeking a highly skilled professional to join our team. The ideal candidate will have extensive knowledge of and experience with e-mail and how it works end-to-end.  This role will primarily focus on administering Microsoft Exchange in both cloud and on-premises environments.  It involves strategic planning, architecture design, and hands-on implementation of our email infrastructure.

Key Roles and Responsibilities:

  • Maintain AT&T on-premises Exchange environment

  • Day to day administration of Exchange environments, both on-premises and online

  • Work with peer organizations in AT&T to ensure our Exchange environment integrates seamlessly with existing IT infrastructure including Active Directory, Office 365 and other cloud solutions

  • Work with developers across AT&T to ensure e-mail standards are met as it pertains to sending and receiving emails

  • Work with team to implement and manage disaster recovery and a high availability Exchange environment

  • Partner with peers on the SMTP Relay side of the business to ensure seamless delivery of emails across AT&T

  • Ensure that new security standards such as TLS 1.3, anti spam, data loss protection (DLP) are being met across the Exchange environment

  • Provide 2nd line support for internal help desk tickets

  • Develop and maintain detailed documentation of Exchange configurations, and procedures

  • Weeklong on-call responsibilities for issues and troubleshooting up to multiple times a year.  Includes holidays

Required Experience:

  • Typically requires 5-8 years’ experience

  • Extensive experience in designing, implementing, and managing Microsoft -Exchange Server (2016/2019) and Exchange Online

  • Overall knowledge on how e-mail works, inbox to inbox

  • Knowledge with Microsoft 365 and hybrid cloud solutions.

  • Knowledge of Active Directory, DNS, and related infrastructure components.

  • Familiarity with security practices and compliance requirements (e.g., GDPR, HIPAA)

  • Excellent problem-solving skills and the ability to work under pressure

  • Strong communication skills, both written and verbal

  • Relevant certifications such as MCSE: Productivity, Microsoft 365 Certified: -Messaging Administrator Associate, or equivalent are highly desirable

Desired Education:

  • Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; Developer nanodegree; or equivalent experience preferred

Our Lead System Engineering earn between $128,400 - $215,800 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage

  • 401(k) plan

  • Tuition reimbursement program

  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

  • Paid Parental Leave

  • Paid Caregiver Leave

  • Additional sick leave beyond what state and local law require may be available but is unprotected

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Extensive employee wellness programs

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.

Ready to #transformdigital with us?  Apply now!

#LI-Onsite – Full-time office role#

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia

Salary Range:

$128,400.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-52419-1 Date posted 02/07/2025
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

Welcome to the Team!

Congratulations! It’s time to experience #LifeAtATT.

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