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Technician

Network Field Operations Technician

Madrid, Spain

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Job Description:

We are looking for a new Network Field Operations Technician  to join our team of technicians in Spain. The core duties of this position require delivering field service at AT&T PoP’s (Point of Presence) within Spain and Portugal.

The scope of onsite tasks:

  • Core HW Equipment installation (Cisco, Juniper, HP, Hitachi, Ciena, Patch Panels etch) including cabling work either copper and fiber at customer's site
  • Problem determination and troubleshooting on Network Components
  • Customer provisioning (Access and Backbone circuits)
  • Network maintenance and planned work
  • Circuit measurements and test.  

Responsibilities include:

  • Supporting proposed projects, track detailed plan schedules
  • Participating in project meetings to support project team
  • Performing technical analysis of hardware and transmission facilities using various diagnostic tools, commands  and Data Testers  in support of efficient network operations
  • Managing external interfaces with Telehouse, 3rd party suppliers and main Telco providers  for provisioning and maintenance tasks
  • Managing internal interfaces with SD (Service delivery), PIMs (Project Implementation Manager), NRCs (Network Reliability Center), GAM ( Global Access management) and NP&E ( Network Planning & Engineering).
  • Directing and controlling the activities of 3rd  party field technicians as per AT&T standards  
  • Supporting HW configuration updates
  • Documenting and reporting action items
  • Site Survey scheduled to remote POP (National and International) in order to verify quality and status of the site. 

Education:

  • Computer Science or Electronic diploma

Key Competencies required are:

  • Fluent Spanish and solid English, oral and written.
  • Knowledge of IP and Telecommunications standards 
  • Understanding of Wide Area Network (WAN) and Local Area Network (LAN)
  • Wide knowledge of PTT / Carrier technologies and standards (Circuits E1-E3-T3 STMx, Ethernet and Ethernet over SDH/SONET  etch.) 
  • Knowledge of testing methodology and usage of test equipment for circuits certification
  • Fundamental knowledge of Coax  Copper and Fibers cabling systems / adapters / interfaces and their installation &  handling
  • Principles of electrical engineering
  • Excellent  in Problem Solving 
  • Car driver’s license and active driver
  • Team player, well-organized and self-motivated person, capable to take initiatives and responsibilities. 
  • Strongly process- and customer-oriented with high quality result oriented approach
  • Availability to travel abroad if required

Location: Madrid, Spain

Core Working Time:

  • 8AM to 6PM CET, required flexibility in working hours for maintenance activities  (including nights and weekend)
  • With ability to work on-call 7x24 hours if necessary

Weekly Hours:

40

Time Type:

Regular

Location:

ESP:M:Madrid / Calle Del Principe De Vergara 112 - Adm: Calle Del Principe De Vergara 112

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-37842 Date posted 09/25/2024
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

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Assessments

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Interview

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