Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Consolidated Systems Management (CSM) Functional Lead to oversee a team conducting 24x7 monitoring of server and network operations.

Job Duties/Responsibilities:

• Lead and mentor a team of systems administrators and IT specialists, fostering a collaborative and high-performance work environment.
• Coordinate team activities, prioritize tasks, and ensure timely completion of projects and objectives.
• Oversee the integration of various IT systems and processes into a unified management framework.
• Manage the output from centralized monitoring tools to provide a comprehensive view of the IT infrastructure.
• Ensure consistent configuration management across all systems to maintain compliance and prevent configuration drift.
• Ensure compliance with relevant regulations and standards and oversee the generation of compliance reports for audits.
• Oversee the incident and problem management processes, including ticketing systems and root cause analysis.
• Develop and implement strategies to prevent recurring issues and improve system reliability.
• Leverage data analytics to provide insights and support decision-making processes.
• Enforce adherence to security procedures and ethics training.
• Brief customers and program stakeholders on functional area activities.

Required Clearance

TSSCI with poly (#ts/sci) (#polygraph)

Required Qualifications:

• Experience managing 12-16 personnel in a 24x7 operations environment.
• Proficiency in systems management tools and technologies (e.g., monitoring tools, configuration management tools, automation scripts).
• Strong understanding of IT infrastructure, including servers, networks, and storage systems.
• Experience with cloud platforms and virtualization technologies is a plus.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication skills, both written and verbal.
• Ability to work under pressure and manage multiple priorities.
• Ability to work closely with program management, cloud platform, desktop/server & network professionals and the customer community.
• Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 4 years or a PhD and 2 years of work history.

Desired Qualifications

• ITIL (Information Technology Infrastructure Library)
• PMP (Project Management Professional)

Our CSM Functional Lead's earn between $98,100 - $171,797. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.