Skip to main content
Answer the call for a better future

Customer Sales and Service Call Center Representative

Miami, Florida

Before you apply

Check each circle to confirm you meet the program requirements.

Sales

As a Representative in a Sales Call Center, you’ll take the lead at the front-line of our company by identifying sales opportunities and offering customized solutions. All while providing excellent service for millions of customers.

Skills profile

Hold the phone — this will be huge. You’ll be the voice of a global company. What’s on the line? The chance to put your customer service skills to work and endless opportunities for your career.

You are

  • Calm under pressure
  • Have a solution-oriented mindset
  • Tech savvy and open to learning about new tech
  • A clear and effective communicator
  • Able to maintain a positive mindset

You’re ready to

  • Attend 6-8 weeks worth of training
  • Be flexible with schedule based on business demand
  • Up-sell AT&T products and services with enthusiasm and persuasion
  • Always put customers first

You’ll bring

  • A willingness to develop your customer service/sales skills
  • Familiarity with Windows computers

Job Description:

This position is located in Miami, FL and will report to an office location. 


Are you a proven seller?

Is being part of an award-winning team that passionately cares about customers and delivers best-in-class products and services important to you? Then you'll love being a member of our sales team. Our call center sales representatives are the front line of our company, selling the latest in cutting edge technology, identifying opportunities and providing solutions to address our customers' needs.

What does it take to be a proven seller? Courtesy, professionalism, product knowledge, and sales techniques to build customer relationships. The goal? Help customers and provide them with solutions through proven sales techniques. We'll get you started by providing on-the-job sales training and resources.

On our team, you'll be an important part of shaping our customer experience – from generating revenue through sales, customer retention, to answering questions. What you'll do as a Call Center Sales Representative: • Utilize proven sales techniques to build customer relationships to enhance the customer buying and service experience for small business customers • Opportunity to consistently meet or exceed sales quotas and service objectives to earn extra cash • Interact proficiently with a variety of online systems to provide the right solutions that meets the customer's needs Bottom line? When our customers think of AT&T, they'll think of you.

What's in it for you? Start with the paycheck: Customer Sales and Service Call Center Representative start between $10.00/hr and $20.06/hr. This does not include commissions. With commissions you have the opportunity to earn up to an additional $2,627 per month based on your performance. Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources, plus a 50% off your AT&T wireless service and discounts on other AT&T products and services. Click link to view. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions. If you're 18 years or older, let's talk.

Weekly Hours:

37.5

Time Type:

Regular

Location:

Miami, Florida

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-57598 Date posted 03/03/2025

Related content

Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

Financial Well-being

Let’s start with the big one: Your work gets rewarded with competitive compensation.

Health & Wellness

You and your family get access to excellent medical, dental and vision insurance options.

Paid Time Off

Chill out with PTO that you can spend any way you want.

Work-Life Balance

Working here comes with the work-life balance you deserve.

Family Planning & Care

Working here comes with the work-life balance you deserve.

AT&T Perks

Having perks that matter to you matters to us. That means offering discounts where it counts, like insurance for auto, home and pets.

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

Welcome to the Team!

Congratulations! It’s time to experience #LifeAtATT.

Check your email (and SPAM) throughout the process for important messages and next steps.

Connect today

Didn’t find what you were looking for here? Sign up for our job alerts so we can connect and share the latest.

Welcome to the Talent Network

We’ve always got a ton of awesome things going on – like the latest job openings, events and offerings. But how can you stay on top of it all? That’s easy. Just connect to our Talent Network.

An * indicates a required field.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

  • Call Center, Miami, Florida, United StatesRemove
  • Customer Service, Miami, Florida, United StatesRemove

AT&T Info and Alerts. Max 12 messages/month Privacy Policy (opens in new tab). You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply.

By submitting your information, you acknowledge that you have read our privacy policy (opens in new tab) and consent to receive email communication from AT&T for our U.S. Talent Network

Don't Miss Out

Join our Talent Network to be the first to know about new job openings, special announcements and behind-the-scenes information.

Skip, I’d rather go straight to the application

AT&T Info and Alerts. Max 12 messages/month Privacy Policy (opens in new window). You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply.

By submitting your information, you acknowledge that you have read our privacy policy (opens in new window) and consent to receive email communication from AT&T for our U.S. Talent Network.