Customer Sales and Service Call Center Representative
Miami, Florida
Sales
As a Representative in a Sales Call Center, you’ll take the lead at the front-line of our company by identifying sales opportunities and offering customized solutions. All while providing excellent service for millions of customers.
Skills profile
Hold the phone — this will be huge. You’ll be the voice of a global company. What’s on the line? The chance to put your customer service skills to work and endless opportunities for your career.
You are
Calm under pressure
Have a solution-oriented mindset
Tech savvy and open to learning about new tech
A clear and effective communicator
Able to maintain a positive mindset
You’re ready to
Attend 6-8 weeks worth of training
Be flexible with schedule based on business demand
Up-sell AT&T products and services with enthusiasm and persuasion
Always put customers first
You’ll bring
A willingness to develop your customer service/sales skills
Familiarity with Windows computers
Job Description:
This position is located in Miami, FL and will report to an office location.
Are you a proven seller?
Is being part of an award-winning team that passionately cares about customers and delivers best-in-class products and services important to you? Then you'll love being a member of our sales team. Our call center sales representatives are the front line of our company, selling the latest in cutting edge technology, identifying opportunities and providing solutions to address our customers' needs.
What does it take to be a proven seller? Courtesy, professionalism, product knowledge, and sales techniques to build customer relationships. The goal? Help customers and provide them with solutions through proven sales techniques. We'll get you started by providing on-the-job sales training and resources.
On our team, you'll be an important part of shaping our customer experience – from generating revenue through sales, customer retention, to answering questions. What you'll do as a Call Center Sales Representative: • Utilize proven sales techniques to build customer relationships to enhance the customer buying and service experience for small business customers • Opportunity to consistently meet or exceed sales quotas and service objectives to earn extra cash • Interact proficiently with a variety of online systems to provide the right solutions that meets the customer's needs Bottom line? When our customers think of AT&T, they'll think of you.
What's in it for you? Start with the paycheck: Customer Sales and Service Call Center Representative start between $10.00/hr and $20.06/hr. This does not include commissions. With commissions you have the opportunity to earn up to an additional $2,627 per month based on your performance. Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources, plus a 50% off your AT&T wireless service and discounts on other AT&T products and services. Click link to view. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions. If you're 18 years or older, let's talk.
Weekly Hours:
37.5
Time Type:
Regular
Location:
Miami, Florida
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
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