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Call Center

Specialist Field Attendance Admin

Ocean Springs, Mississippi

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Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered

Applicants must be authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future. AT&T will not hire any applicants for this role who require employer sponsorship now or in the future

Overall Purpose: Serve as the site point of contact to manage and ensure accurate tracking of employee attendance, providing advice and counsel to management for resolving compliance and policy-related issues.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

  • Accurately Track and Document Attendance: Maintain records of attendance, RTW, coaching, discipline, and ADA discussions.
  • Ensure Policy Compliance: Administer attendance policies and labor laws, providing guidance on adherence.
  • Resolve Attendance Issues: Address discrepancies, manage grievances, and support resolution and closure.
  • Coordinate with Stakeholders: Partner with site leaders, COEs, and unions, facilitating productive relationships and implementations.
  • Support Legal and Union Processes: Handle RFIs, unemployment claims, and attend grievance meetings, ensuring compliance.



Job Contribution: A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects. Exercises judgment in the absence of prescribed guidelines or policies determine appropriate action. Works under minimal supervision with independent judgement. Actions impact efficiency and costs. Interacts primarily within the department, across various teams.

Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) desired. 1+ years of related experience. Certification is required in some areas.

Location(s):

Ocean Springs, MS

Our Specialist Field Attendance Admin earns between $57,800 - $86,800 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

Weekly Hours:

40

Time Type:

Regular

Location:

Ocean Springs, Mississippi

Salary Range:

$57,800.00 - $86,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-53547 Date posted 01/28/2025
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

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Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

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