Job Overview

Job Description:

Assist new residential customers with set-up of applications and features on their devices and convey the benefits of an integrated AT&T solution. Key Roles and Responsibilities: Meet with residential consumers in their homes during their product installation in order to set-up their applications and features. Present customer promotions and offers. Present integrated solutions options to the customer and recommend solutions. Achieve sales and service objectives. Receive daily schedule for a specific area or territory. Track and report activities through established processes and procedures. Sell all products and services offered by the Company.

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Customer Experience and Sales

• Meet and exceed all sales goals established by the Company
• Understand the needs of each individual customer and how the AT&T portfolio of products and services will meet and benefit the customer
• The ability to upsell and transition warm leads into actual sales in an outside sales environment
• Excellent time management and communications skills
• Engage customers with the latest AT&T products and services, including but not limited to, wireless data and voice, entertainment, TV, and broadband
• Engage customers through in-home product demonstrations and educate them on how to use all AT&T products and services
• Provide prompt and courteous customer service to all customers

SPECIAL JOB REQUIREMENTS:

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to work flexible hours, including evenings, weekends and holidays
• Ability to complete all paperwork completely, accurately, in a timely manner
• Ability to operate a personal computer, wireless equipment, copier and fax
• Ability to work independently calling on customers
• Excellent verbal, written, presentation and interpersonal skills
• Strong organizational and time management skills, decision making and problem-solving capabilities
• Confidently and aggressively seeks new business utilizing strong negotiation skills
• Valid driver’s license, current auto insurance and reliable vehicle per transportation needs of market
• Applies to employees who spend more than 50% of their time working on sales away from the office
• Additional hours may be required

PHYSICAL REQUIREMENTS

No physical requirements.

BASIC QUALIFICATIONS

TESTS:

Applicants will be expected to pass any assessments or tests associated with the position.

PREFERRED QUALIFICATIONS:

• 1-3 years direct retail/customer facing/sales experience preferred
• High School Diploma preferred

TRAINING

• Classroom training
• On-the-job training
• On-line training

Our Sr Associate In Home Sales Expert earn between  $48,300 - $57,500 + $20,000 in commissions yearly if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $71,029 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

Salary Range:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.