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Life as a Retail Sales Consultant

The face of AT&T

With a global company like ours, the possibilities are truly endless — and the best place to start is on our Retail team.

Explore Careers

AT&T at your service
At Your Service is our commitment to provide an exceptional customer experience. We know we'll deliver if every action we take is based on the four commitments below – making each customers feel valued and appreciated.
  • Hand with a heart in it
    Basics done better

    The basics matter. Customers expect a reliable network and great value. We deliver the basics better than anyone else. We simplify and enhance the customer experience every day.

  • Speach bubble with the world hi in it
    Best in class service

    We go above and beyond to resolve customer concerns the first time. We are courteous and friendly, always ready with an “I can help you with that” attitude. We make it easy and convenient.

  • Hand with a house in it
    Built around you

    We listen, understand and adapt to meet customers’ changing needs. We make AT&T products and experiences simple and tailored to them. We provide personalized solutions.

  • Two hearts next to one another
    More than expected

    Customers want to feel like they matter and we deliver innovative ways to ensure they leave feeling valued and appreciated. We give more than expected. We deliver exceptional.

Pay and perks

Base Pay

Base pay is paid every two weeks.

Performance-Based Pay

At-risk pay (or commission) is paid once a month.

Union Membership

Optional membership may be available, depending on your state.

Paid Time Off

Chill out with Paid Time Off (PTO).

Tuition Assistance

Keep learning with tuition assistance.

Development

Build skills with development programs.

Discounts

Earn discounts on AT&T products & services.

Coverage

Get covered with family medical, dental & vision plans.

See our benefits

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Our environment has evolved

At AT&T, we don't just sell products and services, we're so much more. We work in our communities answering the needs of our customers. We provide the AT&T Experience through courteous, personalized and safe interactions. Also, our bilingual opportunities allow us to deliver the same experience in a customer's native language.

  • Personal protection equipment provided

  • Curbside pick-up & delivery

  • Customer & employee protection protocols

  • Sanitizing environment & tech

Scheduling

Schedules

Schedules are based on seniority and are provided approximately 1 month at a time. Customers count on us – being there during your scheduled time is important.

New Hires

New hires usually work during the busiest times (like evenings and weekends), which maxes out how much you can earn.

Paid Time Off

Additionally, Paid Time Off can cover your scheduled vacations and last-minute situations.

Upskilling

New Hires

New employee orientation and training takes about 3-4 weeks and typically includes virtual sessions and self-study activities.

Ongoing

You’ll receive monthly online or leader-led training to stay up to date.

Your Career

Start in our stores, but go just about anywhere. Through training & leadership support you can create your own path.

Connect today

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Welcome to the Talent Network

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