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Retail Sales Consultant - (AKRON FAIRLAWN)

Akron, Ohio

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Retail Sales Consultant

With a global company like ours, the possibilities are endless — and the best place to start is on our Retail team. After all, what better way to become an expert in what we do than getting your hands on the latest technology and helping customers? From there, the door is open for you to go anywhere.

Skills profile

Connect customers to their next solution by simplifying and enhancing the AT&T experience.

Life as a Retail Sales Consultant

Ready to be the face of our Brand? That’s a great start, but there is so much more you need to know.

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Job Description:

Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned, and quota based.

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Possess a competitive spirit and desire to meet and exceed sales goals
Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
Understand customers' needs and help them discover how our products meet those needs
Multi-task in a fast-paced team environment
Educate and engage customers through product demonstrations
Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

Ability to work flexible hours, including evenings, weekends and holidays
Ability to stand for long periods of time
Ability to complete all paperwork completely, accurately, in a timely manner
Ability to lift up to 25 pounds
Ability to operate a personal computer, wireless equipment, copier and fax
Ability to work in other locations as the needs of the business dictate may be required.
Complete all aspects of opening and closing the store in accordance with written procedures.
Submit all transaction journals on a daily basis.
Assists with inventory maintenance
May be required to wear a uniform

Desired Qualifications:

1-3 years retail/customer facing/sales experience preferred.

Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

Our Retail sales Consultant earn between $12.92-$16.41 + up $13,700 in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Regular

Location:

USA:OH:Akron:3890 Medina Rd:RET/RET

With our amazing wage opportunities, our average starting earnings per week begin at

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-48633 Date posted 12/18/2024

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