Lead Network Process & Quality
Bedminster, New Jersey
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team delivers innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
As a Lead Network Process & Quality, you will be responsible for analysis, design, development, and documentation of network quality/process improvements.
Key Roles and Responsibilities:
May develop new processes, define processing or handling requirements, compile/evaluate test data
Make recommendations and implement improvements
Reviews requirements for compatibility with processing methods
Develops/modifies processes, methods, and controls to meet quality standards
Conducts feasibility studies and recommends process improvements
May provide data mining, reporting, and support to technical network programs and initiatives for network data standards and integrity
Analyze, track, and publish methods and procedures
Analyze data to identify root causes of network problems
May provide process improvement training. Provide technical support on process and compliance
Responsible for analysis, design, development, and documentation of network quality/process improvements
Aligns improvement to network performance shortfalls
Provides consultation on reengineering techniques to improve network process performance and product quality
Develops network methods, techniques and evaluation criterion for results
Analyzes, tracks and publishes network performance and process/quality indicators and results by constructing reports that are geographically illustrative of network process trends and performance
Ensure network process capability, control and improvement by implementing procedures and interpreting network standards
Develop network metrics that provide data to measure for future network improvement opportunities
Collects data to identify root cause of network problems
Measures performance against network process requirements
Responsible for the development and implementation of network performance metrics, process control points and results management
Writes/edits technical network manuals
Required Experience:
5-8 years’ experience; Technical Career Pathway (TCP) role
Desired Education:
Bachelor of Science degree in Math, Science or Engineering preferred or equivalent related network experience preferred
Environmental Requirements:
This position may be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.
Our Lead Network Process & Quality earns between $118,800 - $178,200 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.
Ready to #transformdigital with us? Apply now!
#LI-Onsite – Full-time office role
Weekly Hours:
40Time Type:
RegularLocation:
Bedminster, New JerseySalary Range:
$118,800.00 - $178,200.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-64431 Date posted 04/24/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
Apply Now
Confirm your qualifications align with the job requirements and submit your application.
Assessments
You may be required to complete one or more assessments, depending on the role.
Interview
Get ready to put your best foot forward! More than one interview may be necessary.
Conditional Job Offer
We’ll reach out to discuss a conditional job offer and the next steps to joining the team.
Background Check
Timing is important – complete the necessary actions to proceed with onboarding.
Welcome to the Team!
Congratulations! It’s time to experience #LifeAtATT.
Check your email (and SPAM) throughout the process for important messages and next steps.
Connect today
Didn’t find what you were looking for here? Sign up for our job alerts so we can connect and share the latest.