This position is targeted for an entry level technician which will be responsible for providing technical support of the Classic and Cloud Radio Access Network (RAN). Reporting, tracking, documenting, and assisting various support groups - to include ATS and/or OEM vendors - is an essential skill for this position to diagnose, restore, and accurately report on network events. This role is primary support for remote triage/restoral, prioritization, performance analysis, report analysis, RCA analysis and outage event bridge participation for RAN technologies. This role also provides input to action plans that mitigate any network impact.
Key Roles and Responsibilities:
Primary focus on network fault troubleshooting/resolution and trouble ticket management.
Handle RF Safety and Interference Complaints
Handle Service Assurance and NOTAM
Field personnel technical support.
IVR phone support.
Experience & Qualifications:
Must be willing to work any shift to provide 24x7 network support.
Primary location Brno, Czechia
Candidate MUST have extensive level experience troubleshooting, maintaining, configuring, provisioning, and supporting Ericsson RAN equipment (4G = eNodeB, 5G = gNodeB).
Trained and competent in the use of RF related performance tools (Arieso, Optima…) is a plus.
Understanding of Cloud related concepts such as Kubernetes(K8), VNF & Orchestration is a plus.
Familiarity with Linux and comfortable working on software applications using Linux is a plus.
Familiarity with common security UAM protocols such as TACACS and LDAP is a plus.
Education: Bachelor’s degree in Math, Science, Engineering (preferred), or equivalent related network experience.
Location: Brno office presence 5 days/week
Working time: EMEA with flexibilty to cover any shift depending on business need
Compensation: Salary starting from 91,000CZK gross monthly. The actual offered salary may be considerably higher based on your skills, knowledge and experience.
Weekly Hours:
40
Time Type:
Regular
Location:
Brno, Jihomoravsky kraj, Czech Republic
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
This one's for the grads and early careerists: Our leading internship and development program recruiters weigh in on how to prepare for and handle your interview.
Learn more
September 19, 2024ArticleCareer AdviceRelated Content
Go behind the scenes of our Fiber Sales team. An executive walks us through career growth, commission structure, and why a career with AT&T is more than just a job.
T&T’s India Development Centers (IDC) plays a pivotal role in AT&T’s connectivity strategy, and no one is better suited to speak to that importance more than Santosh Bijur, Vice President of the India Development Center
In our India Development Center (IDC), we’re building a talented technology team. By offering essential resources and the chance to work alongside industry leaders, our goal is to support the next generation of innovators in India.
Looking forward to staying in touch with you. We’ve always got a ton of awesome things going on and by connecting to our Talent Network, you will receive updates on #LifeAtATT, events, and opportunities.
Learn more
February 26, 2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
