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Expert Cybersecurity - ServiceNow Architecture

Charlotte, North Carolina

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Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

This Expert Cybersecurity role is responsible for ServiceNow architecture across the Chief Security Office’s ServiceNow implementations and will be responsible for the design of processes and workflows supporting these solutions. This role will be responsible for architectural unification across the organization and will work with our internal partners to develop solutions that minimize process redundancies across the company.

This expert is responsible for providing technical guidance to technical teams that support critical CSO information management solutions supporting ServiceNow’s SecOps and GRC suite of applications. This position will have the mission of producing software designs and solutions to enhance CSO applications. The candidate must be a professional systems analyst/developer/architect and must be able to work with clients and users to analyze business problems, provide recommendations, design, develop, test, deploy, and sustain technical/automation solutions. The Expert Cybersecurity position is a technical lead responsible for design of complex security applications.

This position will work to:

  • Gather, analyze, and communicate security requirements, business needs, risk evaluations, and security constraints to determine the most effective way to enable and enhance security applications across security functions. Requirements may be provided by internal or external business organization; however, most tasks involve having the ability to think strategically across the program to drive synergies across products.
  • Implement security strategies and solutions to ensure conformance with corporate policies, industry trends, and business requirements. Each solution is planned, designed, implemented, and validated until requirement satisfaction is met. Tasks include new projects, product enhancements, defect resolution, and data analytics.
  • Evaluates new areas of security technology and vendor products used in support of security applications.  Communicates, consults, and ensures conformance to architecture and standards. Provides risk evaluations to clients. This position delivers high level estimates and expert consultations for products and may be asked to deliver proof of concepts in support of the new tools.
  • Provides leadership in ServiceNow SecOps and GRC areas of focus as a subject matter expert for various technology areas and/or business functions. This position requires the ability to communicate on product or requirement impacts and assessments to leadership in order to determine alignment to future scope opportunities and quantify the needs that support the product roadmap.

Qualifications:

1) Minimum of ten years demonstrated experience in software development in one or more of the following the areas: database design/modeling, multilevel systems integration, web development, IT security, implementation strategies, information technology systems design and operation.

2) Architectural experience in ServiceNow implementations involving ServiceNow SecOps (vuln response, config compliance) and Governance Risk and Compliance (IRM, policy)

3) Experience utilizing a software development method that emphasizes business process analysis, collaboration (information sharing and web service usage), integration, automation, and measurement of success of developed solutions.

4) Demonstrated success managing the interdependence of software development, quality assurance, and requirements

5) Experience with configuration and integration desired within the following: ServiceNow SecOps (vuln response, config compliance) and Governance Risk and Compliance (IRM, policy)

6) Experience in scripting: Python, APIs

7) Experience with SQL Development, HTTP/HTTPS SOAP/REST development, JSON, and Java development experience

8) Experience with IP Network and security fundamentals as it relates to security or Network + Certification.

9) Experience and ability to lead projects, work individually on projects, as well as be a team player.

10. Experience in data analysis and familiarity with company inventory sources is strongly desired.

Supervisory:

No.

Our Expert Cybersecurity earns between $174,100.00-$261,100.00 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-

 AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

Weekly Hours:

40

Time Type:

Regular

Location:

USA:NJ:Middletown / S Laurel Ave - Bldg A:200 S Laurel Ave Bldg A

Salary Range:

$155,400.00 - $261,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-60829-5 Date posted 04/18/2025
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

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Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

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Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

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