Lead Cybersecurity - IAM Access Operations
Dallas, Texas
Job Description:
“This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered
About the Company:
Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
About the Job:
The IAM Access Operations Lead position will be a key part of our Identity and Access Management Operations strategy and delivery. This role supports the Identity and Access Management (IAM) team within the Chief Security Office (CSO). This career step requires senior level experience. Responsible for IAM Access operations support across products, services, infrastructure, networks, and/or applications while providing protection for AT&T, our customers, and our vendors/partners. Works with senior team members on various projects relating to the protection of devices, customers, assets, data, information technology, and networks.
Key Roles and Responsibilities:
Access management policies and processes:
Strong understanding of risk management specialized in IAM governance frameworks, policies, and controls.
Execute, monitor, and report on enterprise-wide IT assets including applications, servers, compliance with IAM security policies and execute remediation plan for managing risk.
Authentication and MFA compliance:
Strong functional understanding of authentication, Single Sign-on, MFA management products including Azure, IBM Access Manager, RSA, Yubikey
Engage with customers including application owners, infrastructure owners to enable application on-boarding to IAM products for authentication and MFA services.
Identity Access Governance (IGA) and Privilege Access Management (PAM):
Demonstrate functional understanding of SailPoint IIQ, CyberArk PAM, Delinea Active Directory bridging products.
Lead and manage discovery, reporting and remediation efforts for non-compliant privilege accounts including human privilege accounts, service accounts.
Engage with customers including application owners, infrastructure owners to enable application on-boarding to IAM products for IGA and PAM services.
IAM Access Operations L1 and L2 support:
Monitor and respond to user access management incidents such as provisioning, de-provisioning, access certification, privileged rights assignment, password reset, orphan accounts cleanup etc.
Collaborate with Executive Leadership team delegates to support them with access management compliance activities closure and remediation efforts.
Partner with Engineering Tier 2 / Tier 3 support as needed to resolve complex customer issues and ensure seamless operation of IAM solutions.
Collaborate with internal operations teams to ensure compliance with agreed-upon service level agreements (SLAs).
Partner and collaborate with international and diverse teams to ensure seamless day-to-day business operations, effective handovers, and foster a unified team culture.
Demonstrate experience and compliance with Agile processes and methodologies in operational tasks, adhering to AT&T's Agile standards.
Continuous improvement, automation & leadership reporting:
Identify gaps in existing IAM solutions, gather requirements, and collaborate with product architecture and client teams to advocate for necessary enhancements.
Establish/refine operational and management processes to mitigate control weakness/gaps
Prepare and publish leadership metrics covering KPIs and KRIs to measure operational efficiency and follow established escalation procedures for timely resolution.
Qualifications:
Requires at least 12 years’ experience related to identity and access management (IAM) business operations, governance, and risk management.
Strong technical and functional understanding of at least one or more products experience SailPoint IIQ, Azure Entra ID, IBM Access Manager, CyberArk and Delinea
Experience with execution of IAM Operations including L1 and L2 support activities.
Requires excellent communication skills, with the ability to collaborate effectively across teams and convey technical information to non-technical stakeholders.
Sound knowledge on NIST and Cybersecurity frameworks.
Preferred/Desired Certifications:
Certified Information Systems Security Professional (CISSP)
Certified Information Security Auditor (CISA)
ITIL4 foundation ISO/IEC 27001
Education: Preferred bachelor’s degree in information systems, Engineering, or Cyber Security.
Experience: Typically requires 12 years’ experience.
Technical Career Pathway (TCP) role.
Supervisory: No
Our Lead Cybersecurity earns between $128,400.00 - $192,600.00 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
Weekly Hours:
40Time Type:
RegularLocation:
Atlanta, GeorgiaSalary Range:
$128,400.00 - $215,800.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-64078-5 Date posted 04/16/2025
Benefits
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- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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