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Lead Tech Business Analysis

Dallas, Texas

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Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

The Lead Tech Business Analysis act as a liaison/Product Owner Delegate between business stakeholders and delivery teams, systematically gathering and documenting requirements/user stories to ensure alignment with business needs and successful project delivery.

Key Roles and Responsibilities:

  • Requirements Gathering and Documentation: Collaborate with stakeholders to elicit, analyze, document, and maintain detailed business and technical requirements (Waterfall methodology) or user stories (Agile methodology).

  • Stakeholder Communication and Liaison: Act as a liaison between business stakeholders and technical teams to ensure clear understanding, alignment of project goals, and effective communication throughout the project lifecycle.

  • Validation, Verification, and Quality Assurance: Coordinate and participate in testing and UAT activities to ensure requirements/user stories are accurately implemented and final deliverables meet business requirements and quality standards.

  • Change and Risk Management: Manage changes to requirements/user stories, assess their impact on project scope, timeline, and resources, and identify and mitigate related risks.

  • Project Planning and Continuous Improvement: Assist in project planning activities, such as creating timelines and resource allocation plans, while continuously seeking opportunities to improve requirements management/user stories processes and tools.

Qualifications:

  • Bachelor's degree in a relevant field (IT, business, or a related area), preferred.

  • 5+ years of experience in business analysis, and strong analytical, communication, and leadership skills, potentially with certifications like CBAP or PMI-PBA.

  • Demonstrated expertise in presenting and using planning tools.

  • Experience in a specific industry (e.g. Telecommunication) is beneficial

Skills:

  • Analytical Skills: Strong analytical and problem-solving skills are crucial.

  • Communication Skills: Excellent verbal and written communication skills are essential for interacting with both technical and non-technical stakeholders.

  • Leadership Skills: As a lead, you'll need to guide and motivate a team, requiring strong leadership and project management skills.

  • Business Acumen: A solid understanding of business principles and processes is necessary to effectively analyze and solve business problems.

  • Technical Skills: Proficiency in relevant technologies, tools, and methodologies is important.

  • Data Analysis: Experience with data analysis techniques, database management (e.g., SQL), and visualization tools (e.g., Tableau) is a plus.

  • Process Modeling: Understanding and applying process modeling techniques (e.g. BPMN) is a core competency.

  • Collaboration and Teamwork: Ability to work effectively with cross-functional teams is essential.

Certifications (Optional but Recommended):

  • CBAP (Certified Business Analysis Professional): IIBA (International Institute of Business Analysis) certification.

  • PMI-PBA (PMI's Professional Business Analysis): PMI (Project Management Institute) certification.

Our Lead Tech Business Analysis earns between $118,800 - $178,200 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage

  • 401(k) plan

  • Tuition reimbursement program

  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

  • Paid Parental Leave

  • Paid Caregiver Leave

  • Additional sick leave beyond what state and local law require may be available but is unprotected.

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Extensive employee wellness programs

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role

#ConsumerTechnologyeXperience

 AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

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Weekly Hours:

40

Time Type:

Regular

Location:

USA:TX:Dallas / Two AT&T Plaza (211 S Akard St) - Dat:211 S Akard St

Salary Range:

$118,800.00 - $178,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-64175 Date posted 04/25/2025
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

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