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Lead Product Development Eng

Plano, Texas

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Join us to create a new era of connectivity.

"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

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Job Overview

Job Description:

Join us in shaping the future of IoT technology! Are you an innovative thinker with a passion for cutting-edge technology development? We're looking for a Lead Product Development Engineer to drive our complex IoT projects and make a global impact.

About the Role:

As a Lead Product Development Engineer, you will be at the helm of researching, designing, planning, developing, testing, and evaluating new and advanced technologies, networks, and platforms. Your role will involve translating strategic business objectives into final product designs and providing technical oversight for comprehensive IoT solutions that span system/software, hardware, and network development, migrations, and deployments across the globe.

Key Responsibilities:

  • Technical Oversight and Leadership:
    • Lead and provide technical oversight for end-to-end solutions on large, complex programs involving significant system/software impacts (ranging from ~10 to 50+ systems), hardware, and network development.
    • Oversee migrations and deployments across the United States, Canada, Mexico, and internationally.
    • Facilitate the understanding and integration of complex technical solutions, ensuring they meet business needs and technical requirements.
    • Guide cross-functional teams through the deployment process, ensuring timely and successful delivery of solutions.

  • End-to-End Solution Assessment:
    • Conduct in-depth assessments of end-to-end solution needs.
    • Provide modeling, prototyping, system/product lifecycle flows.
    • Evaluate all deliverables, integration points, and dependencies.
    • Plan, strategize, and execute testing.
    • Consult to clarify needs for delivering application functionality.
    • Ensure that requirements, architecture, design, and development efforts provide a cohesive and fully integrated end-to-end solution from ideation to operationalization.
    • Knowledge of customer-facing portals that support ordering & buy flows, dashboards, care and dev tools, as well as solutions that drive software developer kits and/or API integration into 3rd party portals. 
    • Understand various devices operating systems, OATH, payment & cloud solutions and user interfaces will be required.
    • Understanding of both Agile and Waterfall methodologies from an end-to-end delivery perspective.

  • Product Engineering:
    • Gain alignment and understanding of the program across all architecture and delivery teams by comprehending and communicating the customer's business and technical needs.
    • Perform or provide oversight and input into design, development, documentation, and testing of network and end-to-end product & system integration.
    • Handle hardware, firmware, or software deployments for new or enhanced products.

  • Client Liaison & Stakeholder Collaboration:
    • Act as a key consultant with clients/customers to understand their requirements.
    • Provide technical oversight to ensure comprehensive solution definition.
    • Gather and translate business requirements into detailed technical requirements, use cases and flows.
    • Work across cross functional teams to ensure all functional and non-functional requirements are addressed (inclusive but not limited to Legal, CSO, Privacy, Tax, Accounting, Reporting, etc)
    • Collaborate internal and external systems/vendors integrated with AT&T, and all relevant AT&T systems and stakeholders.
    • Work with local Mobile Network Operators (MNOs) and vendors globally to ensure seamless integration and deployment.

  • Test Strategy Development:
    • Define end-to-end test strategies across multiple testing phases.
    • Collaborate with customers and impacted systems/vendors.
    • Provide oversight, leadership, and assistance in executing deliverables throughout the testing phase.

Expertise and Skills:

  • Technical Knowledge:
    • Deep technical knowledge in your specialty area and basic knowledge of other disciplines.
    • Apply in-depth knowledge of standards/processes and integrate industry experience with professional/technical knowledge.
    • Extensive experience in deploying portals/buy flows, products, platforms, networks, and solutions on large-scale, complex programs.
    • Strong technical expertise in wireless networking, back-office system software, hardware and cloud

  • Problem Solving:
    • Solve unique problems through evaluative judgment and precedent.
    • Apply sophisticated analysis in evaluating issues, develop new concepts/methods/techniques for cross-functional initiatives, and pursue alternative methods.
  • Independence:
    • Operate with significant independence, guided by department goals/objectives.
    • Lead multiple projects simultaneously, varying in size and technical breadth.
    • Ability to oversee the entire lifecycle of a project, from ideation to operationalization, ensuring fully integrated solutions.
  • Leadership & Communication:
    • Proven ability to manage and coordinate with diverse stakeholders, including internal/external clients, vendors, and local MNOs globally.
    • Exceptional communication skills to articulate technical and business requirements clearly and effectively.
    • Strong leadership skills with the ability to drive alignment and collaboration across architecture and delivery teams.
    • Mentor and provide technical guidance.
    • Explain advanced concepts to others.
    • Handle critical communication across various levels of leadership, organizations, and directly with external customers/partners.

Qualifications:

  • Education: Bachelor's or Master's degree in Information Systems, Computer Engineering, Computer Science, or Math.
  • Experience: 5-8 years of relevant experience in technology development and delivery.

  • Required Skills:
    • Leadership in multiple projects.
    • Knowledge of IT architecture and mobility networks.
    • Experience in software design and development concepts.
    • Knowledge in transport network technology (protocols, equipment, services).
    • Product development & testing, project/program management, quality assurance and testing, quality management, technical acumen, business orientation, and customer focus.

Why Join Us?

  • Innovative Projects: Work on cutting-edge projects involving advanced technology and IoT solutions.
  • Professional Growth: Opportunities for career advancement and professional development.
  • Collaborative Environment: Work with a diverse and talented team of professionals.
  • Impactful Work: Contribute to projects that shape the future of technology and business.

Joining our team comes with amazing perks and benefits, including:

  • Medical, Dental, and Vision Coverage
  • 401(k) Plan
  • Tuition Reimbursement Program
  • Paid Time Off and Holidays: At least 23 days of vacation each year and 9 company-designated holidays
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional Sick Leave beyond state and local law requirements
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental Benefit Programs: Critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive Employee Wellness Programs
  • Employee Discounts: Up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone services

Join our team and lead the deployment of cutting-edge global solutions. Apply now to make a significant impact in our innovative and dynamic environment!

Weekly Hours:

40

Time Type:

Regular

Location:

Plano, Texas

Salary Range:

$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-42181 Date posted 10/17/2024
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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