Delivering solutions to customers’ doorsteps

Bilingual Field Sales Representative

Rowland Heights, California

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Field Sales Representative

Roll out and into a new kind of sales role. As a Field Sales Representative, it’s your job to upgrade our relationships with existing customers, showing them the best we have to offer from a company they already know and trust. We’ll rely on your sales expertise, product knowledge and best-in-class customer service to sell state of the art technology and meet customers’ needs. Along the way, you’ll discover great pay, flexible hours and a company that wants to see you safe and successful.

Skills profile

Connect customers to the answers they need, meeting them exactly where they are.

Job Description:

Assist new residential customers with set-up of applications and features on their devices and convey the benefits of an integrated AT&T solution. Key Roles and Responsibilities: Meet with residential consumers in their homes during their product installation in order to set-up their applications and features. Present customer promotions and offers. Present integrated solutions options to the customer and recommend solutions. Achieve sales and service objectives. Receive daily schedule for a specific area or territory. Track and report activities through established processes and procedures. Sell all products and services offered by the Company.

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Customer Experience and Sales

Meet and exceed all sales goals established by the Company
Understand the needs of each individual customer and how the AT&T portfolio of products and services will meet and benefit the customer
The ability to upsell and transition warm leads into actual sales in an outside sales environment
Excellent time management and communications skills
Engage customers with the latest AT&T products and services, including but not limited to, wireless data and voice, entertainment, TV, and broadband
Engage customers through in-home product demonstrations and educate them on how to use all AT&T products and services
Provide prompt and courteous customer service to all customers

SPECIAL JOB REQUIREMENTS:

The successful candidate will be able to perform the following with or without reasonable accommodation:

Ability to work flexible hours, including evenings, weekends and holidays
Ability to complete all paperwork completely, accurately, in a timely manner
Ability to operate a personal computer, wireless equipment, copier and fax
Ability to work independently calling on customers
Excellent verbal, written, presentation and interpersonal skills
Strong organizational and time management skills, decision making and problem-solving capabilities
Confidently and aggressively seeks new business utilizing strong negotiation skills
Valid driver’s license, current auto insurance and reliable vehicle per transportation needs of market
Applies to employees who spend more than 50% of their time working on sales away from the office
Additional hours may be required

PHYSICAL REQUIREMENTS

No physical requirements.

BASIC QUALIFICATIONS

TESTS:

Applicants will be expected to pass any assessments or tests associated with the position.

PREFERRED QUALIFICATIONS:

1-3 years direct retail/customer facing/sales experience preferred
High School Diploma preferred

TRAINING

Classroom training
On-the-job training
On-line training

Our Field Sales Representatives earn between $41,808 - $53,534 + $20,000 commissions yearly if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $71,029 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A company paid device and service plan, giving you first-hand expertise with our latest technology.
Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, , the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment

Weekly Hours:

Time Type:

Regular

Location:

Rowland Heights, California

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-65225 Date posted 04/24/2025

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