Skip to main content
Technician

Dispatcher

Southfield, Michigan

Apply now

Job Description:

This position offers a $5,000.00 sign on bonus paid out as follows: first $1000 payment after Training, second payment $2,000 at 6 months after the hire date and third payment $2,000 at 12 months from hire date.

LOOKING FOR A COMPANY THAT VALUES YOUR SKILLS? A job with AT&T as a Dispatcher can provide you with exactly that! Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Dispatchers have extensive customer contact while using various systems to communicate with field technicians from our high paced call centers. What you'll do as an AT&T Dispatcher: - Receive, screen, update and dispatch installation and repair work orders. Process work to meet service commitments with specific deadlines In addition to STRONG verbal communication skills, our Dispatchers must have: - Customer service and basic computer skills - The ability to work day, evening, night, weekend and /or holiday shifts - Qualification on pre-employment screening - AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws Test study guides can be found here Customer Service Assessment Basic Ability Test .

Our Dispatchers earn between $747.00 - $956.50 Weekly. With our amazing wage opportunities, our average starting earnings begin at $39,364.00 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). · Sick leave (may vary by state and based on bargaining group to which you are hired). · Adoption Reimbursement · Disability Benefits (short term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness, accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

#connectourcustomers

Weekly Hours:

40

Time Type:

Regular

Location:

Southfield, Michigan

With our amazing wage opportunities, our average starting earnings per week begin at

$0

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-61897 Date posted 04/15/2025
Apply now

Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

Welcome to the Team!

Congratulations! It’s time to experience #LifeAtATT.

Check your email (and SPAM) throughout the process for important messages and next steps.

Connect today

Didn’t find what you were looking for here? Sign up for our job alerts so we can connect and share the latest.

Welcome to the Talent Network

We’ve always got a ton of awesome things going on – like the latest job openings, events and offerings. But how can you stay on top of it all? That’s easy. Just connect to our Talent Network.

An * indicates a required field.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

AT&T Info and Alerts. Max 12 messages/month Privacy Policy (opens in new tab). You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply.

By submitting your information, you acknowledge that you have read our privacy policy (opens in new tab) and consent to receive email communication from AT&T for our U.S. Talent Network

Don't Miss Out

Join our Talent Network to be the first to know about new job openings, special announcements and behind-the-scenes information.

Skip, I’d rather go straight to the application

AT&T Info and Alerts. Max 12 messages/month Privacy Policy (opens in new window). You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply.

By submitting your information, you acknowledge that you have read our privacy policy (opens in new window) and consent to receive email communication from AT&T for our U.S. Talent Network.