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Retail Sales Consultant - CHEEKTOWAGA, NY (GALLERIA MALL)

Town of Cheektowaga, New York

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Retail Sales Consultant

With a global company like ours, the possibilities are endless — and the best place to start is on our Retail team. After all, what better way to become an expert in what we do than getting your hands on the latest technology and helping customers? From there, the door is open for you to go anywhere.

Skills profile

Connect customers to their next solution by simplifying and enhancing the AT&T experience.

Life as a Retail Sales Consultant

Ready to be the face of our Brand? That’s a great start, but there is so much more you need to know.

Learn more

Job Description:

JobTitle : Retail Sales Consultant - CHEEKTOWAGA, NY (GALLERIA MALL) JOBKEYJOBCODE : 16000025 Wage Scale/Schedule/ Class/Level : Y6 Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9) Region : MBLT GENERAL DUTIES :

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Customer Experience and Sales

Possess a competitive spirit and desire to meet and exceed sales goals

Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools

Understand customers' needs and help them discover how our products meet those needs

Multi-task in a fast paced team environment

Educate and engage customers through product demonstrations

Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-60468 Test Name : TestApplicability : VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs Skill Code : Skill Name : SkillApplicability : ADDITIONAL JOB INFORMATION : PERFORMANCE/ATTENDANCE :

Weekly Hours:

Time Type:

Regular

Location:

USA:NY:Cheektowaga:1 Walden Galleria Dr:RET/RET

With our amazing wage opportunities, our average starting earnings per week begin at

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-60468 Date posted 03/28/2025

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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

Financial Well-being

Let’s start with the big one: Your work gets rewarded with competitive compensation.

Health & Wellness

You and your family get access to excellent medical, dental and vision insurance options.

Paid Time Off

Chill out with PTO that you can spend any way you want.

Work-Life Balance

Working here comes with the work-life balance you deserve.

Family Planning & Care

Working here comes with the work-life balance you deserve.

AT&T Perks

Having perks that matter to you matters to us. That means offering discounts where it counts, like insurance for auto, home and pets.

See our benefits

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

Welcome to the Team!

Congratulations! It’s time to experience #LifeAtATT.

Check your email (and SPAM) throughout the process for important messages and next steps.

Frequently asked questions

Our centers operate Monday through Saturday, from 7 a.m. to 9:15 p.m. Your work schedule may be any time during operating hours and will include two days off each week
Once you’ve been selected, it takes an average of three weeks to be onboarded.
If hired, you'll first attend a mandatory training class (fully paid) that may include time spent training at the office and at home. If you train and work at home, AT&T will provide the necessary equipment and you will need to have a suitable workspace with stable internet connection and cell phone signal.
This is not a Work From Home role. This job will require to you work in our offices starting on your first day of training, and you will need to confirm your availability to work on site during the interview process. We do not currently offer remote or hybrid job opportunities.
Our centers operate Monday through Saturday, from 7 a.m. to 9:15 p.m. Your work schedule may be any time during operating hours and will include two days off each week.
This position requires you to be available to work any shift during the call center operating hours, including Saturdays and holidays.
Schedules are based on performance and seniority. Starting out you will be on the late shift (possibly up to six months), working every weekend.
Absolutely – with benefits too.