Customer Engineer band1
Warren Township, New Jersey
Job Description:
LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Customer Engineer Band One can provide you with exactly that! What you'll do as a Customer Engineer Band One: - Perform scheduled installations on complex networked computing solutions for mid-range and high-end servers, associated peripherals, and LAN/WAN networking equipment - Perform remedial maintenance on complex networked computing solutions for mid-range and high-end servers, associated peripherals, and LAN/WAN networking equipment - Interact with specific commercial and/or internal customer. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.
Our Customer Engineer Band I technicians start off earning between $17.42 to $29.97 per hour. With our amazing wage opportunities, our average starting earnings begin at $62,348 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Additional details for the Customer Engineer Band I position includes but are not limited to the following:
Installs complex server-based systems verifying operation of components, and interoperability of system to the operating system. -Responsible for all aspects of network connectivity, i.e. cross connects, patch cords, etc. Installs complex networking components such as routers, switches, hubs, and other networking equipment, assuring interoperability and connectivity of components to acceptable level of operation. -Maintains servers and networking components. Performs routine maintenance and applies system/component upgrades and updates. (May include loading software and software drivers). Performs operational tests for servers and network components. (Utilizes testing equipment such as fluke, lanmeter, and one touch units.) Ability to synthesize all aspects of old technology into new technology. -May be dispatched to customer site. -Diagnoses failures and repairs complex faults returning system to proper operation. -Monitors line and/or equipment to determine system protocol and line conditions. Refers line problems to appropriate organization. -Collects data, identifies the problem, evaluates information and develops optimal plan of action. Explains steps to be performed to customer including status and estimated restoral time. -Explains technical information in laymen's terms to customer and corporate personnel. -Interprets work orders and/or engineering documents/diagrams. Prepares written operational instructions. -Verifies proper completion of orders. Computes total work time in order to account for financial requirements of work time where necessary. -Assembles work orders. Prepares time and material ticket. Inventories material and records related information. Selects appropriate tools. Coordinates and verifies correct delivery of equipment. Assures proper billing. -May set up and direct the work of lower level and/or peer technicians. -Performs other related duties as assigned.
Our Customer Engineer Band I technicians must have the following:
- Valid state driver’s license
- Non-negligent driving record
- Meet 275 lbs weight limit due to safety restrictions
- Ability to perceive colors
- Ability to lift and move up to 50 lbs
- Ability to climb ladders
- Qualify on pre-employment screening:
Technical/Mechanical Test III (TMT III)
Test study guides can be found here
Ready to take your career on the road to success? Apply today!
#connectourcustomers
Weekly Hours:
40Time Type:
Temporary (Fixed Term)Location:
Warren, New JerseyWith our amazing wage opportunities, our average starting earnings per week begin at
$0It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-61678 Date posted 04/22/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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Confirm your qualifications align with the job requirements and submit your application.
Assessments
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Interview
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Conditional Job Offer
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