Answer the call for a better future

Retail Store Manager 2 - Regular - MAYFAIR COLLECTIONS

Wauwatosa, Wisconsin

Credit & Collections

As a Representative in a Credit & Collections Call Center, you’ll provide top-notch customer service and find innovative solutions to keep our customers connected.

Skills profile

Hold the phone — this will be huge. You’ll be the voice of a global company. What’s on the line? The chance to put your customer service skills to work and endless opportunities for your career.

Job Description:

Take the lead at the center of where it all happens – our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. And, you won’t be in this alone. We offer best in class paid training to set you up leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Store Managers have:

Excellent communication and leadership skills

Three or more years of sales and/or customer experience in telecommunications or a related industry

Prior management experience

Well-developed planning, analytical and problem-solving skills

Familiarity with wireless terminology, industry trends and AT&T mobility systems

The ability to collaborate with key stakeholders on initiatives beyond store walls

Our Retail Store Managers earn between $55,000-$82,600+ $24,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training

Our retail careers allow you to optimize your earning potential by working during stores busiest times, including evening and weekend hours. Store Managers are paid a competitive salary and can earn additional monthly commission dollars by meeting and/or exceeding their store’s sales objectives.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities

Weekly Hours:

Time Type:

Regular

Location:

USA:WI:Wauwatosa:11450 W Burleigh St:RET/RET

Salary Range:

$55,000.00 - $82,600.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-56076 Date posted 04/23/2025

Apply now